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SSDiesel SupplyTM
HOW TO CONTACT US...ITS EASY!
WE LOVE TO HELP, BUT PLEASE HELP US HELP YOU BY READING AND FOLLOWING THE BELOW INSTRUCTIONS.
TO PLACE AN ORDER BY PHONE: Please call our order desk toll free, 1-877-SSD-65TD (1-877-773-6583) 7am-8pm EST M-F. Please have part numbers ready when you call. (customer service or tech support is NOT available at this number)
CUSTOMER SERVICE: To check order status or basic product information please call our customer service department at 716-874-6900 X200 7am-3pm EST M-F, or email custserv@ssdieselsupply.com We gladly accept Visa, MasterCard, Discover and American Express thru the website, over the phone and in person. NYS state tax must be collected on customer counter pick-ups regardless of citizenship or residency.
TECH SUPPORT: General 6.5 Tech Questions, NON-Warranty, call 716-874-6900 X204 7am-3pm EST M-F
WARRANTY DEPARTMENT: Please use the form below to discuss all warranty situations or for after hours EMERGENCY tech questions. 829 Sheridan Drive Tonawanda, NY 14150 (716) 874-6900 Phone (716) 874-6966 Fax
The form below is for WARRANTY ASSISTANCE and EMERGENCY TECHNICAL ASSISTANCE ONLY AFTER 3PM, M-F
BEFORE WRITING, please check our FAQ page and individual product descriptions for some good info. I find most all questions we receive are already answered on the website. PLEASE LIMIT YOUR INQUIRY TO ONE QUESTION PER EMAIL, PER DAY.
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